In May 2025, HISD sent a Family Sentiment Survey to more than 5,000 families, promising to listen to their feedback and use it to improve. But instead of sharing what families actually said, Miles cherry-picked data that fit his narrative and suppressed responses he did not like.
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We found this out only after we obtained the full survey results through a Public Information Request:
One question he hid from the public was “Do you think HISD is improving, getting worse, or staying the same?” Only 26% said “Improving,” and more families said the district was getting worse than said it was getting better.
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He also suppressed the responses to the question, “Do you think HISD is headed in the right direction?” Only 23% said “Yes,” and more families said “No” than “Yes.” These results were deliberately left out of HISD’s reports, and were never made public—until now. |
On September 11, an HISD NOW broadcast reported, “Most families say their child’s school is better than last year.” Miles doubled down on this claim in the Houston Chronicle five days later. But the actual survey tells a different story. The unweighted results show nearly 200 more families said “No” than “Yes.” HISD flipped the conclusion by re-weighting responses so that some racial groups’ answers counted more than others. That decision was never explained to families, and even with weighting, the results still don’t show a clear majority saying their child’s school improved. Instead of reporting results honestly, Miles manipulated the numbers to sell a PR message that families are satisfied when the survey shows the opposite.
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